Privacy Policy & Client Discretion

Founded on January 4, 2013, Al Rehab Al Masi Trading Establishment (operating under the commercial brand name Rehab Al Masi / خياط الرحاب الماسي) has established itself as an enduring beacon of artisanal Gulf tailoring across Al Ahsa, Eastern Province, Kingdom of Saudi Arabia. In our high-couture ateliers, we hold client privacy with the exact same reverence and meticulous craftsmanship as we apply to our hand-stitched collar seams and embroidered ceremonial bishts.

This Privacy Policy governs the collection, archival, processing, and safeguarding of personal identification, anatomical tailoring specifications, fabric selections, and atelier appointment details gathered when you visit our physical workshops in 1. Al Taraf, 2. Southern Salmaniyya, 3. Nayifiyya Flagship, 4. Al Khaldiyya, or when you interact with our digital website and WhatsApp Concierge.

To deliver unmatched precision and tailored elegance, Rehab Al Masi collects only the necessary information required for bespoke fashion artistry and customer care:

Every piece of data entrusted to Rehab Al Masi is utilized strictly for noble, customer-centric purposes:

• ✦ Bespoke Pattern Generation: Cutting fabric bolts to your exact anatomical proportions with zero discrepancy.
• ✦ Urgent 4-Hour Express Fulfillment: Mobilizing our master cutters immediately upon receiving express requests.
• ✦ VIP WhatsApp Concierge Updates: Notifying you as soon as your garments have passed steam finishing and final hand inspection.
• ✦ Effortless Repeat Tailoring: Permitting you to commission new seasonal thobes from any of our 4 Al Ahsa branches without requiring a new measurement fitting.
• ✦ Atelier Appointment Coordination: Managing fitting room reservations in our Nayifiyya luxury wood lounge or our Salmaniyya, Taraf, and Khaldiyya suites.

Your information is accessible solely to authorized master tailors, certified cutters, and atelier concierge officers under strict confidentiality obligations. We do not provide client phone lists or customer registries to third-party telemarketers, commercial advertisers, or analytical brokers.

Our privacy framework operates in rigorous alignment with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL - نظام حماية البيانات الشخصية) issued by Royal Decree No. (M/19) and its executive implementing regulations supervised by the Saudi Data and AI Authority (SDAIA).

All digital records are securely hosted and processed within encrypted, high-security infrastructure stationed in the Kingdom of Saudi Arabia, adhering to national cybersecurity standards.

We implement comprehensive organizational and technical security controls to safeguard your personal data against unauthorized access, alteration, disclosure, or accidental destruction:

Under the Saudi PDPL and our Maison’s code of honor, you possess the following rights regarding your personal records:

• • Right to Knowledge & Access: You may request a complete summary of the measurement data and contact details we hold for your profile.
• • Right to Correction & Update: You can update your measurements at any time by visiting any of our 4 Al Ahsa branches for a complimentary re-fitting.
• • Right to Destruction (Erasure): You may request the total deletion of your measurement card and contact history from our databases.
• • Right to Restrict Communication: You can opt out of seasonal notifications, new fabric mill arrivals, or Eid order deadline reminders by contacting us.

Our website uses minimal, non-invasive cookies strictly necessary for navigational functionality, device screen adaptation, and performance optimization. We do not deploy invasive third-party cross-site trackers or ad-retargeting beacons.

If you have questions regarding this Privacy Policy, wish to review your measurement records, or desire to update your communication preferences, our management concierge is at your immediate service: